Get back to the mix.
Start with the product information below. For product support, use the contact page; customer downloads for completed orders are available in My Account.
Before opening a request
- Confirm the product and plugin format you are using.
- Record your macOS version, host application, and whether the Mac uses Apple silicon or Intel.
- Note the exact action that produced the issue and whether it repeats in a new session.
- Never post a license payload, Machine ID, serial, or private account information publicly.